Coaching Sessions

The coaching sessions list below is to assist you to understand the structure of the course.  Coaching sessions are twice weekly, with a summative quiz every 8th session.

Subscribers please note:
Access to each session is provided on a scheduled basis - direct links to the sessions will be emailed to you.

Month: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13

Month 1

Session 1: What is Selling?

video audio text todo discussion downloads
Category: Sales Basics
Goal: To understand the basic principles that all good sales people live by.
In the first session we will be exploring what selling is all about and discover the basic principles that guide all good sales people. Selling is not about your need to market your product or your service but rather about your customer and their need to solve a problem.

Session 2: The Sales Cycle

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Category: Sales Basics
Goal: To continue our understanding of basic selling principles and apply that to our own sales cycle
The Sales cycle is the process we all go through from identifying a prospect to closing the sale. The cycle doesn't end there, however, we also need to follow up after the sale, get repeat business and make sure we are growing our business through good referrals.

Session 3: Cold Calling

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Category: Getting New Customers
Goal: To convert Cold Calling into Warm Calling and begin measuring the results
Cold Calling is a Waste of Time! This is true for two reasons. Firstly we all hate doing it, and if you hate doing something you will not do it very well. The second reason is that the chances of getting a positive response from ringing someone you don't know are slim. Convert Cold Calling to Warm Calling and you will improve your strike rate.

Session 4: Strike Rates

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Category: Getting New Customers
Goal: To understand the importance of your strike rate and begin to record your performance
Most sales people hate the administration side of selling. Keeping your statistics, however, is a very important part of being successful. In this session we will explore the importance of your strike rate and how it is calculated.

Session 5: Referrals 1

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Category: Getting New Customers
Goal: To start growing the business exponentially by understand where our best source of prospects comes from
The only reason for you to be doing these coaching sessions is to grow your business and much of this business growth over the coming year will come from referrals. A referral is not a cold call. If it is managed properly a referral is a friend of a friend. Most sales people wait for referrals to come to them and this is a mistake. We should be asking for referrals at every opportunity.

Session 6: Referrals 2

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Category: Getting New Customers
Goal: To expand our approach to attracting new customers through referrals
Like many of the skills we will be discussing over the coming months, getting good referrals takes some creativity.  In today's session we will explore some more creative and successful methods of attracting referrals.

Session 7: The Itch

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Category: Getting New Customers
Goal: To begin to differentiate ourselves from our competitors by attracting customers differently.
Creativity is certainly the name of the game when it comes to attracting customers to your business. It is important for us to differentiate ourselves from our competitors while growing our customer base and today's session will explore some of that creativity

Session 8: Sales Quiz 1

todo quiz
Category: Review of Section 1
Goal: To review the first 4 weeks of our sales coaching process and outline what we have achieved
We are now at the end of the first four weeks of this coaching program and already we have made some important strides forward. We started by looking at an overview of what we will be doing over the coming year and then rolled up our sleeves to get stuck into attracting customers to buy our product or service. By now you should have a clear idea of your strike rates for making appointments, seeing customers and closing the sale but now you have a system for keeping these records. It is important to keep the figures going. You should also be growing your business through referrals and making sure you are doing things differently to your competitors.
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